Official Store Information Updated 22 Aug 2026

Return & Refund Policy

Return & Refund Policy

Customer satisfaction is our highest priority. In the rare event of receiving damaged or incorrect items, we provide a quick resolution.

Damaged in Transit / Defects

Please record a short parcel unboxing video and notify our WhatsApp support desk within 48 hours of receiving your parcel. We will arrange a replacement or refund promptly.

Have questions regarding our policies or bulk orders?
Our wholesale support desk is always ready to assist you.
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Elora Gifting
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